Vendor needs to provide web development and handling services using WordPress content management system.
• The mobile app should be compatible with multiple platforms (mainly iOS and Android)
- All the systems should be designed and developed utilizing best-practice standards, assuring compatibility with at least the top 5 most common browsers, while providing graceful degradation for older browsers.
- A prime requirement would be to develop and maintain a flexible and intuitive content management system (CMS) WordPress based, for lead-generation and digital engagement purposes, and a hierarchy of rapidly deployable and modifiable donation websites integrated with agency's databases, payment gateway(s), email marketing suite and CRM (Salesforce), web analytics, and e-commerce tracking tools.
- Maintain / Develop mobile applications
- Maintain and add-on the existing websites, applications and online services
- Develop new websites/microsites, landing pages, APIs
- Digital acquisition of prospects, supporters and donors: Through multilingual donation pages (that support UTF-8 Languages in both directions (i.e. Arabic, English, Turkish, Bengal, etc..) with rich media content and smart donation forms, integrated with other APIs and services such as:
- Databases and CRMs (Salesforce)
- Online Payment gateways (Worldpay, Stripe, WireCard...)
- Web analytics and e-commerce tracking systems (Google analytics Ga, Google Tag Manager, Facebook pixels, etc...)
- UX/UI Monitoring tools (heatmaps, VWO tool, hotjar etc.,)
- APIs/Services (e-mailing system, SurveyMonkey, Slidershow, etc...).
- This also extends to supporter sign-up pages and other platforms designed to sign-up new leads and donors, such as special appeals and crowdfunding campaigns with interactive microsites.
• Digital retention and engagement: Through landing pages, rich content hubs (CMS) with rich media content for storytelling, interactive surveys and social sharing tools, crowdsourcing, and platforms to capture and update donor, supporter and donations data.
• Mobile application: Fundraising based mobile applications, including multi languages, donation on the spot, social proof, integration with CRMs and other analytical tools like firebase. to manage and support agency running websites/applications as follows:
• Assess the capabilities of the current platform to enhance and extend current functionality, capability, UI/UX (CMS functionality, responsive design, theming, caching, loading speed improvements, etc.)
• Manage releases on staging and production environments of Website and Application, Website deployment on Bitbucket or any other source code repository hosting service, and App deployment on Apple and Google Stores.
• Maintain Website functionality with all services enabled on the hosting server for performance and security purposes (Redis, Cloudflare...)
• Maintain Apps/ websites/microsites that have the following criteria:
- Ongoing development on new/existing Mobile Apps websites and add new features/services when needed
- Multi-language support (mainly Arabic, English, French, Farsi, Turkish, Bengali), with the possibility of requiring support for additional languages relevant to the MENA region in the future.
- Tracking tools (Facebook Pixel, Google Tag Manager, ...)
- Develop new APPs websites/microsites, landing pages, APIs
• Solid and secure integration, implementation or development of an existing or new payment gateways, email platform, and CRMs
• An App and website mirror for beta testing purposes.
• Manage development, staging, and production environments for proper releases.
• Assist in developing and implementing Search Engines Optimization and Social Media Optimization procedures, and writing an SEO friendly html.
- Develop mobile application:
• Develop a multi-language mobile application for different platforms (mainly Android & IOS)
• Develop a multi-language API to manage dynamic data (to add more details on the data to be managed, and on the language to be used if confirmed)
• Provide a detailed documentation on the developed API
• Build a Push Notification system
• Solid and secure integration with third party services (Analytics, dynamic content, tracking tools, etc..).
• Build a secure integration with payment gateway to insure a smooth donation experience.
• Content versioning system to provide a better caching system.
• Integrate the mobile application with our supporter's portal to give the donors the ability to login and manage their own data.
- CMS:
• Research and advice on important plugins, suites and third-party tools that could help ag
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